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This module provides an overview of the rapid changes in consumer-facing financial services. It examines innovations like mobile wallets and Buy Now Pay Later (BNPL) services, the competitive threat from BigTech, and how to develop effective omnichannel strategies.
Mobile wallets & contactless payments
The rise of Buy Now Pay Later (BNPL)
Competition from BigTech platforms
Omnichannel customer experience strategies
Cross-border payments innovations
Market trend analysis, interactive discussions, and strategy development workshops.
Professionals in retail banking, product management, and payment services.
Basic knowledge of retail financial products. Interest in consumer behavior and technology-driven banking.
Join this course and gain the skills you need to excel in your field.
Attend this Course