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Privacy Policy

Your privacy is important to us

At Enkilia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you interact with our website:

  • Name and contact information (email address, phone number)
  • Professional information (company name, job title)
  • Training preferences and course selections
  • Payment information (processed securely through third-party payment processors)
  • Communication history with our team

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our training services
  • To process course registrations and payments
  • To communicate with you about courses, updates, and promotional offers
  • To respond to your inquiries and provide customer support
  • To personalize your experience on our website
  • To analyze website usage and improve our services
  • To comply with legal obligations and protect our rights

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract Performance: To fulfill our contractual obligations when you register for courses
  • Legitimate Interests: To improve our services and communicate relevant information
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party vendors who assist us in operating our website and providing services (e.g., payment processors, email service providers)
  • Training Partners: When necessary to deliver specific courses or certifications
  • Legal Authorities: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Provide personalized content and recommendations
  • Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our website.

7. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal information
  • Restriction: Request limitation of processing activities
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us at privacy@enkilia.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When data is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date below.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Last updated: January 2025